Sizing Guide.

All our t-shirts are one size - oversize. To give you an idea of size our model is 6'2" tall. Sleeves on each t-shirt is modified to ensure tighter fit. Our hoodies and sweatshirts are currently only available in one size too. All fit up to 42" chest. This excludes our BabyDEEP Tees which are available from 3-18 months.

Mens and Ladies.

We often get asked if your products are only for men. No, not at all. We use a male model on the website but we have a number of female customers who buy a range of products from all collections. In fact, our oversize tees have always been very popular with the ladies.

Shipping and Returns.

UK Shipping Rates are based on order value as below:

Up to £25.00 = £2.50

£25.01 - £50.00 = £3.00

All UK orders on or over £50 are shipped free of delivery charges. All orders are shipped via Royal Mail standard delivery service within 2-3 working days. We will send you a dispatch confirmation when orders are fulfilled and dispatched. If you have not received your order, please contact us with your order details.

International Orders.

All orders are sent using the Royal Mail International Signed-For service. International orders please allow 7-10 working days before contacting us.

European orders are £10.00 per order

Rest of World orders are £15.00 per order

International orders can contain a maximum of three items under the flat rate and a larger order than this will be subject to extra charges. We will send you a dispatch confirmation when orders are fulfilled and dispatched. If you have not received your order, please contact us with your order details.

Refunds.

You can return any of our products and recive a full refund up to 30 days after purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Returns.

To return your product, you should mail your product to: DEEP Online Ltd, Plenary House, Queen's Square, Middlesbrough, TS2 1PA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.